Gaming should always be fun and entertaining. At km226, we are committed to promoting responsible gaming practices and ensuring that all Members have access to the tools and resources they need to stay in control of their gaming activity.
km226 recognizes that while the vast majority of our Members enjoy sports betting, casino games, live dealer experiences, and togel (Indonesia's traditional numbers lottery) responsibly, a small percentage may develop problematic gaming habits that can negatively impact their finances, relationships, and overall well-being. That is why we have built a comprehensive framework of responsible gaming tools, policies, and support mechanisms into the core of our platform.
This Responsible Gaming Policy outlines the measures km226 has implemented to prevent problem gambling, the tools available to help you stay in control, the warning signs that may indicate gambling is becoming a problem, and the external support resources available to Indonesian residents who need professional assistance. We encourage every Member to read this page carefully and to return to it regularly to reassess their relationship with gaming.
Our commitment is simple: km226 will never compromise the safety and well-being of our Members in pursuit of revenue. If you ever feel that gaming is no longer fun and is beginning to cause stress, financial difficulty, or harm to your relationships, we urge you to reach out to our support team immediately or to contact one of the professional organizations listed in Section 6 below.
km226 operates a zero-tolerance policy toward underage gaming. All Members must be at least 21 years of age, and we verify every account through Know Your Customer (KYC) procedures that include government-issued identity document checks.
Members can request temporary cooling-off periods or permanent self-exclusion at any time. Once a self-exclusion is in place, your account will be locked and you will not be able to access it for the duration you have specified.
You can set daily, weekly, and monthly deposit limits that match your budget. Once a limit is set, you will not be able to exceed it, helping you maintain control over your spending and prevent impulsive decisions.
km226 tracks your active session duration and sends periodic reminders encouraging you to take a break. You can configure these reminders based on your personal preference or disable them entirely if you prefer to manage your time independently.
Access detailed reports of your deposit history, wagering activity, and win/loss records. Transparent visibility into your gaming patterns helps you make informed decisions about whether your activity levels are sustainable.
Our 24/7 customer support agents receive ongoing training in responsible gaming practices and are equipped to recognize potential warning signs. If a support agent believes you may be at risk, they will proactively offer assistance and resources.
Problem gambling can develop gradually, and it is not always easy to recognize in yourself. The following behaviors may indicate that gambling is becoming a problem for you or someone you care about. If several of these warning signs apply, we strongly encourage you to seek help.
Take action now. Reaching out for help is a sign of strength, not weakness. km226 is here to support you, and there are professional organizations available who specialize in helping individuals regain control over problem gambling behavior.
km226 provides multiple tools that allow you to set boundaries and maintain control over your gaming activity. These tools can be activated at any time by contacting our support team at [email protected].
Set daily, weekly, or monthly deposit limits that match your personal budget. Once a limit is in place, the system will automatically prevent you from depositing beyond that threshold until the period resets.
Configure automatic reminders that notify you after you have been actively gaming for a specified period. These reminders encourage you to take breaks, assess your activity, and make conscious decisions about whether to continue playing.
Request a temporary account suspension ranging from 24 hours to 6 weeks. During this period, you will not be able to log in, deposit funds, or access any games. This tool is ideal if you feel you need a short break to reassess your gaming habits.
Request permanent or long-term account closure if you believe gaming is causing significant harm. Self-exclusion periods can be set for 6 months, 1 year, 5 years, or permanently. This is the strongest tool available and should be used when you are certain you need to stop gaming entirely.
If you or someone you know is struggling with problem gambling, the following organizations provide confidential support, counseling, and treatment referrals. These services are operated independently of km226 and are staffed by trained professionals who specialize in gambling addiction.
Note: km226 is not affiliated with any of the organizations listed above. We provide these references as a public service to assist Members who may benefit from professional support. If you are in immediate crisis or experiencing thoughts of self-harm, please contact emergency services in your area or call the national crisis hotline at 119 (Indonesia).
Our support team is trained to assist with responsible gaming tools and can guide you through setting up deposit limits, cooling-off periods, or self-exclusion. We are here to help, 24 hours a day, 7 days a week.